Refund Policy

A legal disclaimer

All donations made to Children of The World, a registered non-profit organization under [relevant act/registration number], are voluntary and non-refundable, except in specific cases outlined below.
By making a donation through our website or authorized payment channels, you agree to the terms of this refund policy.

Refund Policy - the basics

We understand that errors in donation amounts or duplicate transactions may happen. In genuine cases, we are happy to consider a refund request, subject to the following:

Refund requests must be made within 7 days of the donation date.
Only donations made through our official website or authorized payment gateways are eligible.
The donor must provide proof of transaction (e.g., receipt, payment ID).
Refunds, if approved, will be processed using the original payment method within 7–10 business days.

What to include in the Refund Policy

To ensure your request is reviewed quickly, please include the following in your email to [insert refund email address]:

Full Name
Date and Amount of Donation
Transaction ID or Payment Reference
Reason for Refund Request
Contact Information (Email/Phone)

Please note: Donations made through third-party platforms (e.g., fundraising partners) are subject to their own policies.

If you have questions regarding refunds or donation issues, feel free to contact our support team:

📧 Email: [support@yourngo.org]
📞 Phone: [+91-XXXXXXXXXX]